1. Introduction
JSR Palace ("we", "our", "us") operates the website jsrpalace.in (or jsrpalace.com). This policy explains how we collect and use information.
2. Information We Collect
- Personal information you voluntarily provide: name, email, phone number, travel dates.
- Information collected via contact / booking forms.
- Technical data: IP address, browser type, pages visited (via Google Analytics if used).
- Advertising measurement: when you opt in, we may transform your email address or phone number using SHA-256 hashing and share the resulting values with Meta to measure and improve our advertising. Hashing helps protect the original value but is not anonymization.
3. How We Use Your Information
- To respond to your booking inquiries.
- To communicate regarding your reservation.
- To send promotional offers (only if you opt in).
- To improve our website and services.
4. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share data with payment processors or booking platforms as needed. If you leave the advertising option selected when submitting an enquiry, hashed contact details may be shared with Meta for advertising measurement. If you opt out, your enquiry is still submitted normally and no contact-derived values from that enquiry are sent to Meta.
5. WhatsApp Communication
When you contact us via WhatsApp (+91 92511 17859), your messages are subject to WhatsApp's Privacy Policy in addition to ours.
6. Cookies
Our website may use cookies to enhance user experience. You may disable cookies in your browser settings.
7. Data Security
We implement standard security measures to protect your information.
8. Your Rights
You may request access to, correction of, or deletion of your enquiry data by contacting us at jsrpalacepushkar@gmail.com. Please provide enough information for us to locate your enquiry securely.
9. Contact
For privacy concerns, contact us at jsrpalacepushkar@gmail.com or +91 92511 17859.
10. Changes
We may update this policy. Continued use of the website implies acceptance.